As a result of the global rise in raw material and transportation costs, we find it necessary to continually adjust our prices, reflecting the increased charges imposed by our suppliers. While we strive to keep our prices as current as possible, we reserve the right to provide an adjusted quote at the time of order placement if required.

Privacy policy

This part is fully devoted to our privacy policy (= privacy disclaimer). In other words, it is stated here what we do with the information passed on to us. Indeed, as a webshop we need all kinds of information to make successful delivery possible. This happens during the visit of our online property, while placing an order, when sending an email ... Of course you have the right to know what exactly we are doing with this information and why we just request this .

To make the best possible service as possible and to ensure that your products are delivered to you, we need the following information

  • E-mail
  • First name
  • Last name
  • Company Name
  • VAT number
  • Street
  • Street number
  • Postal Code
  • City
  • Land
  • phone number
  • Method of payment
  • Country of origin

As you can see, we also ask information to protect you.

Depending on the chosen courier service, we will share the required information with this third party to ensure that the delivery runs smoothly. Other third parties can also have your info, such as mailing companies, payment providers, security companies ... Of course they also pay a lot of attention to the personal nature of this data. This allows them to fully respect your privacy. If you had any questions about this, we refer to the Privacy Disclaimer and General Terms and Conditions of such companies. Here you have a list of our partner companies that need your data to keep Laddermakerij Smits BV operational and to make the delivery of your products successful:

  • Shopify
  • Myparcel
  • Bpost
  • PostNL
  • DHL
  • DPD
  • Ups
  • Shopify Payments
  • PayPal
  • Google Analytics

To send the correct confirmation emails, we will request your email address during the checkout process. Similarly, the courier service needs your email address to send a tracking code. Shopify Payments and PayPal also need your email address to send the correct confirmation and this also serves as extra security for both parties. You will also be used by us only by us for marketing campaigns if you have chosen to receive our newsletter via the opt-in option. If the customer no longer wishes to receive this, they can of course unsubscribe (opt-out), so that they no longer receive this information.

Cookies

Laddermakerij Smits BV uses both Google Analytics and Google Webmaster Tools. We do this to optimize our marketing effort and also to detect possible shortcomings. This way we are forced to use cookies. We ask the web visitor to accept this before visiting / using our webshop.

Because we use cookies, we ask for explicit permission when entering our website. As a result of the visit or use of our online property, you therefore agree to this privacy policy. These privacy conditions have been drawn up by Laddermakerij Smits BV and we are the only party that can implement changes or additions here.

If you had any further questions, we recommend that you certainly take a look at the Google Analytics EU Cookie Law, our customer service or our terms and conditions. Of course you can also always contact us via e -mail.


GDPR

In order to properly handle the customer's order, we request the following information from the customer:

  • e-mail address
  • First name
  • Last name
  • Company name (optional)
  • VAT number (optional)
  • Street
  • Street number
  • Postal Code
  • City
  • Country of destination
  • phone number
  • Method of payment
  • Country of origin

Laddermakerij Smits BV needs this information to get the order neatly delivered to the customer. On the other hand, Laddermakerij Smits BV needs certain information to pay the correct consumption taxes in the right country afterwards. Laddermakerij Smits BV will keep this data for at least 5 years, because they must be able to demonstrate how much turnover it has achieved in which country during a possible VAT check from foreign authorities.

Below you will find a list of partner companies from Laddermakerij Smits BV that also have access to this data. Why? Because these companies ensure that we can be operational and that the customer receives his order neatly. We therefore also recommend that you view the general terms and conditions, privacy policy and GDPR policy of these companies:

Incorrectly passed on data is checked by the Myparcel label software. Afterwards, the different carriers will also check this data. While placing the order, the Shopifys software will also check the correctness of the email address and telephone number.

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